Privacy Protection Policy

mmr12's Privacy Policy

This policy clearly explains how mmr12 protects your personal data and the purposes for which it is used.

This Privacy Policy applies to all players and visitors who use the mmr12 website (https://mmr12.bio). By continuing to use the website, you are considered to have accepted the terms set out in this policy.

Introduction and Purpose of This Policy

mmr12 is a platform providing online gaming services in Myanmar and considers players' personal data to be of utmost importance. This Privacy Policy clearly explains how we collect, store, use, and protect your personal data while you use mmr12's services.

We use SSL encryption technology and up-to-date security systems to keep your personal data as secure as possible. If you have read and understood this policy and have any questions, you can contact us at [email protected].

Personal Data We Collect

When you use mmr12's services, we collect personal data that includes the following categories.

2.1 Information You Provide Directly

  • Name, date of birth, and contact details provided when creating an account
  • Username and password used to log in to your account
  • Bank account and mobile payment details related to transactions (KBZPay, Wave Money, AYA Pay, CB Pay)
  • Information provided through customer service and communications

2.2 Automatically collected data

  • IP address and access location data
  • Browser type, version, and operating system information
  • Website browsing history (pages visited, time spent)
  • Game history — used to provide quality service and support responsible gambling
  • Data collected through cookies and similar technologies

2.3 Information received from third parties

We may receive personal data from payment verification services, fraud prevention tools, and service partners. This information is used solely to improve our service quality and maintain security.

Purposes for Using Personal Data

We use your personal data only for the following purposes.

  • Account management: To create, verify, and maintain your player account
  • Service delivery: To process deposits, withdrawals, and gaming services smoothly
  • Security protection: To prevent unauthorized access, fraud, and financial crimes
  • Customer service: To assist you effectively through our 24/7 support
  • Responsible gambling: To identify gambling patterns and provide physical and mental health support
  • Legal compliance: To maintain records in accordance with applicable laws and regulations
  • Service improvement: To conduct data analysis in order to improve service quality

Conditions for Sharing Personal Data

We do not sell or rent your personal data to third parties. We may share it with our trusted partners only in the following circumstances.

  • Service providers: Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay) and game software partners — under agreements that limit use to service delivery only
  • Legal requests: When required to comply with official instructions from legitimate authorities
  • Service protection: When working with fraud detection and financial crime prevention tools

All of our partner service providers have signed strict agreements to protect your personal data.

Cookies and Similar Technologies

The mmr12 website uses cookies and similar digital formats. Their purposes are as follows —

Essential cookies

These cookies are necessary for the basic functions of the website — such as maintaining login sessions, keeping in-play betting running smoothly, and handling payment processes. These cookies cannot be disabled without affecting the website's operation.

Performance cookies

These help us analyse browsing data to improve our service. The data collected by these cookies is not in a form that can identify you personally.

Adjusting optional cookies

You can block non-essential cookies through your browser settings. However, doing so may limit some features of the website.

Data Retention Period

We retain your personal data only for as long as needed to provide the service and as required by applicable law.

  • Account data — retained for a legally required period after account closure, then deleted
  • Financial transaction records — retained in accordance with financial record-keeping requirements
  • Access logs and data analytics — retained for a limited period for the purpose of improving our service

Once the data retention period has ended, all information is securely deleted and made unrecoverable.

Personal Data Protection Technologies

mmr12 has put in place multiple technical and organisational safeguards to protect your personal data from unauthorised access, breach, alteration or destruction.

  • SSL (Secure Socket Layer) Encryption: All data transmissions are encrypted and protected
  • Access Control: Only authorised staff members can access personal data
  • Data Security: Our databases are regularly monitored, protected and backed up
  • Financial Verification Technology: Security checks are applied to all deposits and withdrawals
  • Staff Training: Employees receive regular training on personal data protection practices

Your Rights

As a player using our service, you have the following rights regarding your personal data.

  • Right of Access: You can request to view the personal data we hold about you
  • Right to Rectification: You can request correction of personal data that is inaccurate or no longer current
  • Right to Erasure: You can request deletion of personal data that does not need to be retained for legal or service purposes
  • Right to Object: You can request that certain uses of your personal data be restricted or stopped
  • Right to Portability: You can request an export of the personal data you have provided in a readable format

To exercise any of the rights listed above, please contact us at [email protected]. We will review and respond to your request within sixty (60) days.

Age Restriction

mmr12 services are intended only for persons aged 21+. Anyone under 21 is not permitted to use this platform. If we become aware that personal data from a person under 21 has been collected, we will delete that data immediately.

Changes to This Policy

We may update this privacy policy from time to time. When changes are made, they will be published on the website and the "Last Updated" date will be revised accordingly. For significant changes, we will notify players through their registered accounts.

Your continued use of the website after any changes have taken effect will be taken as your acceptance of the revised policy.

Contact Us

If you have any questions, concerns or requests regarding this privacy policy, you can reach the mmr12 customer support team through the following channels.

  • Email: [email protected]
  • Live Chat: You can reach us in Burmese through the 24/7 Live Chat service on the website

Our support team is available 24 hours a day, 7 days a week in Burmese, with no language barrier.

Last Updated: 30 October 2026

Questions about Privacy Protection

mmr12 does not sell or rent players' personal data. It is shared only with payment partners (KBZPay, Wave Money, AYA Pay, CB Pay) and game software partners who strictly need it to deliver the service, under strict agreements. These sharing arrangements serve only the purpose of providing the service.

All data transmissions are protected with SSL encryption. Access controls, database security, and regular staff training on personal data protection are also maintained to ensure all-round security.

Yes. You can request deletion of personal data that is not required to be retained by law or for service delivery by contacting [email protected]. Your request will be reviewed and responded to within sixty (60) days.

Cookies are small digital files used to maintain website login sessions, keep games running smoothly, and analyse site traffic. Please note that blocking essential cookies may prevent some website functions from working properly.

If the policy changes, the "Last updated" date on this page will be updated. For significant changes, registered players will be notified in advance through their accounts.

All payments processed through KBZPay, Wave Money, AYA Pay, and CB Pay are protected with SSL encryption and verified with financial security measures. Payment data can only be accessed by authorised staff and is controlled to prevent unauthorised use.